SHIPPING POLICY

At OUTKAST AURA, we aim to deliver every order safely and efficiently. Shipping times and charges vary depending on your location and selected delivery method.

Please review the relevant shipping information below before placing your order.

🇵🇰 SHIPPING WITHIN PAKISTAN

We deliver across Pakistan through trusted courier partners.

Delivery Time: 5–7 business days
Delivery Charges: PKR 250 flat rate

Delivery times may vary slightly during public holidays, sales, high-volume periods, or circumstances outside our control.

Cash on Delivery

Cash on Delivery (COD) may be available for eligible orders within Pakistan.

OUTKAST AURA may contact customers to confirm COD orders before processing or dispatch.

🌍 INTERNATIONAL SHIPPING

We offer both Free Standard Delivery and Express Delivery for international orders.

Free Standard Delivery

Delivery Time: 18–22 business days
Shipping Cost: FREE

Express Delivery

Need your order sooner?

Delivery Time: 13–15 business days
Shipping Cost: $15 USD flat rate

The available shipping options will be displayed during checkout.

Ready to Ship Items

Products specifically marked “Ready to Ship” are already made and available for dispatch.

International Delivery Time: 7–10 business days

The 7–10 business day timeframe applies only to products clearly identified as Ready to Ship.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are not included in the product price or shipping fee and are the responsibility of the customer.

OUTKAST AURA does not control customs charges or customs processing times.

Order Processing & Tracking

Once your order has been processed and dispatched, tracking information may be provided through the email address or contact information entered at checkout, where tracking is available.

Please make sure your name, delivery address, phone number, and email address are correct before placing your order.

Delivery Delays

The delivery periods stated above are estimates. Occasional delays may occur due to courier disruptions, customs processing, public holidays, weather conditions, high-volume periods, or circumstances outside our reasonable control.

We'll always do our best to assist you if an unexpected shipping issue occurs.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error in your address or contact information, please contact us as soon as possible before dispatch.

Once an order has been shipped, we cannot guarantee that the delivery address can be changed.

Lost, Damaged or Incorrect Orders

If your order arrives damaged, you receive an incorrect item, or you believe your shipment has been lost, please contact us as soon as possible.

Include your order number and clear photographs or other relevant information where applicable so our team can investigate the issue.

Need Help?

For shipping questions or assistance with an existing order, contact OUTKAST AURA Customer Support:

Email: outcast.theory2026@gmail.com
WhatsApp: 0314-7132514

Please include your order number when contacting us about an existing purchase.

OUTKAST AURA®
Different by nature.